Anti-Periplakin抗体(ab72422)

Thank you for confirming these details and for your cooperation. The details provided enable us to closely monitor the quality of our products.

I am sorry this product did not perform as stated on the datasheet and for the inconvenience this has caused. As requested, I have issuedtwo free of charge replacements with the order numbers ***** for the anti-Vitronectin ab13413 and **** for the anti-Periplakin antibodyab131269.

To check the status of the orders please contact our Customer Service team and reference these numbers.

Please note that these free of charge replacements vial is also covered by our Abpromise guarantee. Should you still be experiencing difficulties, or if you have any further questions, please do not hesitate to let us know.

I wish you the best of luck with your research.

Thank you for contacting us and for providing this further information.

As explained over the phone,I appreciate the time you have spent on these experiments and would be pleased to arrange a replacement, a refund or credit note in compensation.
As replacement please find below the list of alternative productswe can send to you. Please note that these 3 antibodies are currently out of stock and should be delivered to you withina week.

anti-KIF14, ab3747, https://www.abcam.com/ab3747
anti-KIF14, ab71155, https://www.abcam.com/ab71155
anti-periplatin, ab131269, https://www.abcam.com/ab131269




I look forward to hearing from you with details of how you would like to proceed.

Merci beaucoup pour votre émail et votre intérêt pour nos produits.

Nous vous avons envoyé un devis pour le ab72422 contenant aussi l'anticorps secondaire ab97064. Le ab97064 est un anticorps contre les immunoglobulines de lapins couplé en HRP. Il est donc idéal pour la détection de l'ab72422 en Western blot par chemiluminescence. https://www.abcam.com/Periplakin-antibody-ab72422.html (or use the following: https://www.abcam.com/Periplakin-antibody-ab72422.html).

Si toute fois vous préférez un autre anticorps secondaire avec des autres caractéristiques, veuillez nous recontacter. Nous avons un grand choix d'anticorps secondaires.

Je vous souhaite une bonne fin de semaine. N'hésitez pas à nous recontacter si vous avez besoin d'autres renseignements.

Thank you for contacting us and for sending an image of your blot.

I am sorry to hear you are experiencing difficulties with two of our products. We take product complaints very seriously, and investigate every product that we feel may not be performing correctly.

I am addingsome questions belowso that we can gather further information regarding the samples tested and the protocol used. Once we receive the answers, we will look at the protocol and see if there are any suggestions we can make that may improve the results. This information will also allow us to investigate this case internally and initiate additional testing where necessary. If the product was purchased in the last six months and is being used according to our Abpromise, we would be happy to replace or refund the antibody.

Samples
Species of the sample :
Type of the tissue/cell lysate :

Transfer
Transfer conditions (time and temperature, wet or semi-dry):
Transfer buffer :
Protein transfer verified?

Blocking
Blocking agent and concentration :

Primary antibody
concentration or dilution :
Diluent buffer :
Incubation time :
Incubation temperature :

I look forward to receiving your reply.