Anti-DLK-1抗体(ab21682)

Muchas gracias por tu paciencia.

Lamento la espera. Mis compañeros del laboratorio me han confirmado que este anticuerpo solo lo han testado en células MES en inmunocitoquímica, y en WB en lisados de MEL-1, F9 y Mouse EG.

Incluso en nuestra imagen en la datasheet parece haber cierta tinción filamentosa. Estamos investigando el caso, y haremos las pruebas adicionales pertinentes.

Tenemos otros dos anticuerpos anti DLK monoclonales, testados en ICC en células humanas:

https://www.abcam.com/DLK-antibody-3A10-ab119930.html

https://www.abcam.com/DLK-antibody-MM0514-9D8-ab89908.html]

Si quisieras recibir alguno de ellos en compensación por las molestias de forma gratuita, no dudes en comunicármelo. Alternativamente, y dado que ab21682 está cubierto por la garantía Abpromise, si lo prefieres podemos directamente reembolsarte el importe del mismo, mandarte un anticuerpo contra otra proteína, o emitir un vale sin caducidad para futuras compras con nosotros.

De nuevo te pido disculpas, y quedo a la espera de tu respuesta. ¡Que pases un buen día!

x
Je suis ravie que vous souhaitiez participer a notre offre et tester ab21682 en cytométrie de flux. Le code de réduction correspondant est xx . Ce code de réduction est utilisable sous 120 jours et pour l’achat d’un autre anticorps primaire.
Vous devez dans un premier temps soumettre une Abreview avec vos résultats en cytométrie de flux en notant ce code dans la section « Additional notes ». Ce code sera ainsi activé et vous pourrez par la suite contacter notre service clientèle par téléphone pour passer votre prochaine commande, en vous munissant des informations suivantes : code de réduction, numéro de commande de ab21682.
Nous restons à votre disposition pour plus d’informations concernant cette offre promotionnelle. Dans l’attente de recevoir votre Abreview nous vous souhaitons bonne chance dans vos recherches.
Termes et Conditions : www.abcam.com/collaborationdiscount.

Thank you for these precisions.
We are still working on your complaint for ab21682 (anti-DLK1) and we will come back to you as soon as possible.
As requested, I have issued a free of charge replacement with the order number *******.
To check the status of the order please contact our Customer Service team and reference this number.
Please note that this free of charge replacement vial is also covered by our Abpromise guarantee. Should you still be experiencing difficulties, or if you have any further questions, please do not hesitate to let us know.

Thank you very much for your email and your patience.
In regards to the first issue, with the purification of ab110363, I had contacted the laboratory. There is nothing special with this clone. The only thing which might could explain the result is, that the ab110636 you received is at a low concentration. Therefore it could be too dilute to bind and elute efficiently. I can therefore propose to send you a new vial of ab110363 and a purification kit for tissue culture supernatant ab109207 for free, so you can perform the experiment. Please let me know whether you would like to accept this offer.
In regards to the ab21682 staining in ICC, I would be pleased to investigate this further. Can you please provide me with an image and the protocol details? I have attached a questionnaire which will help you to put the protocol details together. Once I have received this information, it will be easier for me to investigate and troubleshoot the results, as well as initiate internal actions if necessary. The specificity of the product is obviously very important. If the product is faulty, we will also replace it for you.
Thank you very much for your cooperation. I am looking forward to hear back from you.

Thank you for calling Abcam last night.

I have spoken to my colleagues about your wish to return the 2 vials of ab21682. Since they were purchased more than 2 weeks ago, we cannot accept them as a return, I am sorry about that. I understand that these antibodies are expensive, so below is a discount that will give you 30% off the next antibody that you purchase:

Discount Code : *******
Expiration Date: ***********

If there is anything else I can help you with, please let me know.

Thank you for contacting us regarding this possibility. I have contacted the lab regarding the possibility that this product is recognizing the extracellular domain. I’m afraid we have no testing data to show the specificity for the intracellular domain as we do not specifically test for this. We only have the fact that the immunogen is raised against the intracellular region and the peptide blocking on the WB. It could be possible that it may be cross reacting with the extracellular domain but it is just not something we currently test for. I hope this information is helpful to you. Please do not hesitate to contact us if you need any more advice or information. Use our products? Submit an Abreview. Earn rewards! https://www.abcam.com/abreviews