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Question (49574) | BrdU Cell Proliferation ELISA Kit (colorimetric) (ab126556)

I am contacting due to an issue with a Brdu cell proliferation ELIZA kit (ab126556) recently purchased from your company (lot GR76685-6). Unfortunately upon opening one of the vials (Peroxidase Goat anti-mouse IgG (2000X) which was supposed to contain 15ul was completely empty (!), obviously I could not use the kit. Can I please be send a replacement for this part?

Thank you for your enquiry.

I just want to confirm that you have centrifuged the vial of Peroxidase Goat anti-mouse IgG (2000X) to ensure any droplets potentially on the sides and in the lid have been recovered.

Thanks in advance for the additional information.