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I am contacting due to an issue with a Brdu cell proliferation ELIZA kit (ab126556) recently purchased from your company (lot GR76685-6). Unfortunately upon opening one of the vials (Peroxidase Goat anti-mouse IgG (2000X) which was supposed to contain 15ul was completely empty (!), obviously I could not use the kit. Can I please be send a replacement for this part?
Asked on Jun 04 2012
Thank you for your enquiry.
I just want to confirm that you have centrifuged the vial of Peroxidase Goat anti-mouse IgG (2000X) to ensure any droplets potentially on the sides and in the lid have been recovered.
Thanks in advance for the additional information.
Abcam Scientific Support
回复于 Jun 04 2012